Terms and Conditions
Rules for inquiries, offers, website development, e-commerce, online marketing, graphics, website care and other AVATOMIS services.
Effective from May 2, 2026
1. Service provider
The service provider is AVATOMIS s.r.o., company ID 09765492, email info@avatomis.com.
These terms govern cooperation on websites, e-commerce stores, WordPress solutions, custom-coded websites, SEO, PPC, social media, copywriting, graphic design, logo design, photography, technical audits, maintenance, malware removal, speed optimization, AI integrations and other digital services.
2. Order and scope
An order is created by confirming a price offer, email agreement, contract, order form or another written agreement that clearly defines the service scope, price, deadline and materials needed for delivery. Work outside the confirmed scope is treated as a change request unless agreed otherwise.
3. Client responsibilities
The client is responsible for the accuracy of supplied materials and for having the rights to use texts, photos, logos, trademarks, databases, products, plugins, licences and other materials supplied to us.
4. Price and payment
The price follows the confirmed offer or current agreement. For larger projects we may request a deposit, partial payments or payment before final handover. Late payment may pause work, support, handover or launch.
5. Delivery and approval
Outputs are delivered electronically, through a test version, administration access, files, deployment or another agreed method. The client should check the output and send specific comments without unnecessary delay.
6. Third-party services
Websites, e-shops and marketing often depend on third-party services such as hosting, domains, email, payment gateways, analytics, advertising systems, social media, maps, plugins, templates, APIs, AI tools or external libraries. We are not responsible for their outages, price changes, rule changes or termination unless caused directly by us.
7. SEO, PPC and business results
For SEO, PPC, social media, content, AIO and other marketing services, specific search positions, traffic, number of inquiries, sales, conversion price or audience reactions cannot be guaranteed. Results depend on competition, budget, offer, reputation, seasonality, platform algorithms, website condition and approval speed.
8. Licences and intellectual property
After full payment, the client receives the right to use delivered outputs for the purpose they were created for. This does not apply to third-party tools, libraries, open-source software, plugins, fonts, photos, templates or stock materials governed by their own licences.
9. Liability
We are liable only for direct demonstrable damage caused by our breach of duties. To the maximum extent permitted by law, total liability is limited to the amount actually paid for the specific service related to the damage.
10. Complaints and support
Defects must be described specifically so they can be verified. Approved defects are fixed within a reasonable time depending on their nature and available access. Changes outside the agreed scope are billed separately.
11. Governing law
These terms are governed by the laws of the Czech Republic. If any provision is invalid or ineffective, the remaining provisions remain valid. The version effective at the time of order confirmation applies unless agreed otherwise.